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RESERVATIONS FREEPHONE:
1300 361 500
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Information >
Booking Conditions
Booking Conditions for Villas & Apartments
Price changes regarding rail bookings are currently being reviewed and an announcement will be made shortly.
Following conditions apply for all villa and apartment properties.
BOOKINGS
From Saturday to Saturday and arrival/departure times will be advised on booking voucher.
DEPOSIT
Deposit of 30% of rental price or $500 (whichever is greater) is required to secure reservation, and full balance is payable 8 weeks prior to departure from Australia.
CANCELLATION/AMENDMENT FEES
- 15% from date of confirmation, up to 60 days prior to rental commencement period.
- 25% 59-45 days prior to rental commencement period.
- 50% 44-31 days prior to rental commencement period.
- 100% 30-0 days prior to rental commencement period.
CLEANING
All villas and apartments are not cleaned daily and final cleaning charges apply.
SECURITY DEPOSIT
A deposit as listed, must be paid in local currency to the keyholder on arrival. This amount will be refunded, less extra charges as indicated.
ADDITIONAL CHARGES
Additional charges for linen, power or heating against each villa are payable locally in Euro. As a guide: Security Deposits payable: – Up to Euro 258 per apartment/villa.
Power Cost charges levied up to Euro 108 per apartment, per week.
Bed and bathroom linen charges are levied up to Euro 13 per person
Final cleaning charges are levied from Euro 36 per apartment, per week.
KEY COLLECTION
Full details of key collection will be confirmed with vouchers once documentation has been issued.
COOKERY WEEKS & WALKING TOURS
DEPOSIT
A deposit of $500 per person is required to secure a reservation for Cookery Weeks or Walking Tours, and full balance is payable 8 weeks prior to departure from Australia.
CANCELLATION/AMENDMENT FEES - COOKERY WEEKS
- 10% from the date of booking up to 57 days prior to commencement.
- 25% 56-43 days prior to commencement.
- 75% 42-21 days prior to commencement.
- 100% 20-0 days prior to commencement.
CANCELLATION/AMENDMENT FEES – WALKING TOURS
- 30% 39-30 days prior to commencement.
- 50% 29-16 days prior to commencement.
- 100% 15-0 days prior to commencement.
CONDITIONS FOR CAR RENTAL EUROPE
Once a vehicle is collected, no refunds will be given for any unused car rental days. Car rental prices do not include fuel, oil, extra charges for additional drivers or young driver surcharges, airport pick up surcharges or one way fees, unless specified.
Specific car types cannot be guaranteed, all vehicles are reserved by group only. If a specific group is not available from the depot, upon pick up, then the next available group will be provided, at no additional charge. Additional items such as roof racks or baby seats must be reserved at the time of booking.
By law, in certain countries, children up to the age of 4 years must have a baby/child seat. Upon collection, a refundable security deposit by credit card to cover unauthorised rental extension and petrol deposit. You are liable for petrol charges if you do not return your vehicle will a full tank – petrol rates from the car rental company may be higher than those available outside their depot.
DRIVING IN EUROPE
Vehicles rented cannot be taken into Eastern Europe (Additional conditions apply to car rental in Austria). Cars collected on mainland Britain, but delivery is in Northern Ireland – a one way drop off fee will apply.
A one way from Britain to Europe is not allowed.
A one way from Britain to the Republic of Ireland is not allowed. In Ireland one way drop off fees apply to certain locations.
In Europe no one way fees apply when collection and delivery of the vehicle is within the same country. One way rentals are allowed between countries but are subject to additional fees, this is excluding Maggiore Car Rental which is for rentals within Italy only.
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